Legal
Refund Policy
Effective Date: January 1, 2026 · Gulf Medical Consultants
Questions about a refund?
WhatsApp UsWe aim to provide a smooth and reliable booking experience. Please read our Refund Policy carefully before making any payment.
1
Service Nature
Our service involves processing and booking GAMCA/WAFID appointments, which requires immediate system actions and coordination with third-party platforms. Due to the nature of this service, refunds are subject to the conditions below.
2
Refund Eligibility
Refunds may be provided in the following cases:
- Duplicate payment made by the user
- Booking not processed due to system failure
- Service not delivered within the promised time
Eligible refunds are reviewed on a case-by-case basis. Contact us with proof of payment.
3
Non-Refundable Cases
Refunds will NOT be provided in the following situations:
- User provides incorrect information (passport, visa, etc.)
- Appointment already booked and slip issued
- User misses appointment
- Change of mind after booking
- Medical test result declared unfit
- Visa rejection by embassy
Once your appointment slip has been issued, the service fee is non-refundable.
4
Cancellation Policy
- Cancellation requests must be made before booking confirmation
- Once booking is confirmed, cancellation may not be possible
- Some cases may allow partial refund depending on processing stage
5
Refund Processing Time
- Approved refunds are processed within 5–10 working days
- Refunds are issued via the original payment method or bank transfer
6
Third-Party Charges
Any fees charged by the following are non-refundable once processed:
- GAMCA / WAFID system
- Medical centers
7
Contact for Refunds
To request a refund, contact us with the following details:
- Your full name
- Payment proof (screenshot or transaction ID)
- Booking details